SIA Door Supervisor

We are recruiting for a variety of SIA Door Supervisors that will work in the following roles:

• Response
• Eviction
• Searching
• Front of Stage PIT
• Gate Staff

RESPONSIBILTIES

• Supporting with customer arrivals, including carrying out ticket checks, searching individuals and completing ID checks.
• Help manage the flow of customers at entry and exit points, particularly at the start and end of an event.
• Report incidents promptly to supervisors and security team and write incident reports as necessary.
• Ensure compliance with event organiser rules and regulations, including no-smoking areas and no-entry zones.
• Consistently uphold the highest standards of customer service and safety.
• Manage any conflict or disturbances diplomatically and use de-escalation techniques to prevent situations from escalating.
• Regularly patrol designated sections to identify and address any safety hazards or potential issues.

BEHAVIOURS

• You are able to work independently or as a team, coordinating with other security staff and venue management.
• You are able to remain calm and adapt when working in high-pressure situations.
• You have a strong sense of responsibility and integrity, and you conduct yourself professionally at all times.
• You are able to communicate effectively, both verbally and in writing, with other security staff, clients, and their customers.

REQUIREMENTS

• Valid SIA Door Supervisor License.
• Previous experience as an SIA Door Supervisor.
• Level 2 Certificate in Spectator Safety would be beneficial.

Please note: pre-employment screening and vetting is carried out for every SAFECROWDS applicant.