Safety Steward

RESPONSIBILTIES

• Be the first point of call for answering customer questions and helping direct customers within the event.
• Help manage the flow of customers at entry and exit points, particularly at the start and end of an event.
• Handle customer inquiries and concerns in a courteous and professional manner.
• Ensure compliance with event rules and regulations, including no-smoking areas and no-entry zones.
• Consistently uphold the highest standards of customer service and safety.
• Report incidents promptly to supervisors and security team, and write incident reports as necessary.
• Work with other stewards, security team, and relevant staff to address safety concerns promptly.

BEHAVIOURS

• You are able to work independently or as a team, coordinating with other security staff and event management.
• You are able to remain calm and adapt when working in high-pressure situations.
• You have a strong sense of responsibility and integrity, and you conduct yourself professionally at all times.
• You are able to communicate effectively, both verbally and in writing, with other security staff, clients and their customers.

REQUIREMENTS

• Level 2 Certificate in Spectator Safety would be beneficial.

Please note: pre-employment screening and vetting is carried out for every SAFECROWDS applicant.